Knab was founded in 2012 because we wanted to do things differently. Simpler, smarter and more advantageous for our customers. Because we believe we can help everyone maximize their financial affairs. "Feel at ease when it comes to your finances. Every day." By combining smart technical solutions with a healthy dose of human intelligence, we create financial services that really meet your needs. Add to that some of the sublime personal service from our employees and you end up with something that's truly unique to the world of finance!
In a nutshell
We want to increase the engagement with our customers and be as personal and relevant as possible. Your impact will be big, as you will enable our digital marketeers to get the most out of the interactions with our customers via the messaging channels (e-mail, SMS, in-app & push).
So as a Direct Messaging Specialist in messaging you are a true expert and the go to person for advice on your area of expertise. You will focus on optimizing & uplifting the maturity of the direct messaging channels (email, in-app, push, sms). As an expert you will identify the latest trends and technologies affecting the direct messaging channels and define how we work with direct messaging across (marketing) teams.
As Direct Messaging Specialist you directly report to the Manager Digital Channel. The expert center focuses on defining guidelines across the (marketing) teams to maximize efficiency and support the (marketing) teams in achieving maximum value for our customers.
You will collaborate with the other digital channel specialists to bring paid advertising and organic closer together. Off course you will also work closely with your stakeholders (a.o. Digital Marketeers, Customer Journey Experts, Database Engineers, Data Scientists) to ensure that we get the most out of our messaging channel.
You are the expert on direct messaging and will help the (marketing) teams to deliver value to the customers. You possess the following;
Diversity Statement: Come as you are. Knab is an open workplace with positive vibes. We are inclusive of all nationalities, races and genders. We feel comfortable to bring our authentic whole selves to work and like you to do so too.
Work with us!
If you come to work with us, Knab will become a significant part of your life. Therefore, we make sure the ambiance is just as exciting as your job. Check the benefits!
If you have any questions regarding this role or the process, please feel free to reach out to us!
We don`t collaborate with third parties to fulfill this role.
Solliciteer nu als jij interesse hebt in deze vacature!