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Knab was founded in 2012 because we wanted to do things differently. Simpler, smarter and more advantageous for our customers. Because we believe we can help everyone maximize their financial affairs. "Feel at ease when it comes to your finances. Every day." By combining smart technical solutions with a healthy dose of human intelligence, we create financial services that really meet your needs. Add to that some of the sublime personal service from our employees and you end up with something that's truly unique to the world of finance. From banking to insurances, we've got your back!

In 2022, KNAB aims to also offer a lending proposition to entrepreneurs to fund and fuel their businesses. The challenge at hand is to develop a digital value stream, using modern technology and co-creation with clients. We are building a diverse team of go-getters that blend lending expertise with tech-savviness, a strong affinity for data and obsession for customers. Aiming for a market introduction later this year, we are now seeking for talent to help re-imagine lending. 

The role
The role of Sales & Service Lead Business Lending is a new position within Knab and an exciting opportunity for someone entrepreneurial with a passion for digital sales and operations and affinity with lending and servicing entrepreneurs.

A taste of your activities and responsibilities of the role are:

  • Launch the new KNAB lending proposition to the market and drive business growth by designing and implementing an effective sales strategy;
  • Manage the sales channels (digital and intermediaries), optimizing lead generation and conversion, taking responsibility for delivering on customer promises and sales targets;
  • Build, coach, control and motivate the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales and KPI targets are met;
  • Build and lead an operations teams that runs the onboarding and servicing of lending clients, aiming for best-class service, well-oiled processes and further automation;
  • Continuously improve sales & operations performance at each stage of the process, using analytics to improve lead generation, conversion and efficiency metrics;
  • Closely work together with CX, Product and Analytics to translate client needs and suboptimal processes to actionable input for the product backlog

The team
As Sales & Service Lead, you are part of the lending value stream team that encompasses all disciplines (e.g. CX, data, credit specialists, sales, operations, engineering) to deliver value for customers. You have a key-position within the Lending domain your team is responsible for both the origination of new loans as the flawless execution of all operations for our lending products. You report directly to the Chief Lending Officer of KNAB.

Your profile
There is no set route to become a great Sales & Service lead at Knab. But to be successful in this role, your profile matches the following:

  • You have a proven trackrecord in setting and implementing a sales strategy, leading a team towards growth of volumes and revenues
  • You know your way in the world of financial advisors and accountants and you have an understanding of SME clients and their (financing) needs.
  • You have knowledge of lending products, processes and regulations
  • You have outstanding communication, presentation and interpersonal skills
  • You are a hands-on and energetic leader focused on developing your colleagues
  • You make informed and verified decisions based on data;
  • You are a self-starter with the ability, agility and motivation for self-learning;
  • You have a Bachelor degree and at least 10 years' working experience;
  • You can identify yourself with our customer`s challenges and think proactively in new ways to create value for our customers and (internal) stakeholders;
  • You are flexible and like the dynamic environment of building a new proposition and bringing this to the market.

Diversity Statement: Come as you are. Knab is an open workplace with positive vibes. We are inclusive of all nationalities, races and genders. We feel comfortable to bring our authentic whole selves to work and like you to do so too.

Work with us!
If you come to work with us, Knab will become a significant part of your life. Therefore, we make sure the ambiance is just as exciting as your job. Check the benefits!

If you have any questions regarding this role or the process, please feel free to reach out to us.

We don`t collaborate with third parties to fulfill this role.

Meer informatie


1. Je solliciteert
Je solliciteert
2. Telefonische speeddate
Telefonische speeddate
3. Eerste gesprek
Eerste gesprek
4. Case
5. Tweede gesprek
Tweede gesprek
6. Derde gesprek
Derde gesprek
7. Aanbod
8. Pre-employment screening
Pre-employment screening
9. Yes! Nieuwe baan
Yes! Nieuwe baan

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